Privacy Policy
Last updated: May 4, 2025
This Privacy Policy describes how TangleTame (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tangletame.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
We collect personal information about you from a variety of sources depending on your interaction with our Site.
Information We Collect Directly from You
- Contact details: name, address, phone number, email.
- Order information: billing/shipping address, payment confirmation.
- Account information: username, password, security questions.
- Customer support messages.
Information We Collect about Your Usage
We may automatically collect certain information using cookies, pixels, and similar technologies. This includes device info, browser info, IP address, and interaction with our Site.
Information We Obtain from Third Parties
We may obtain information from vendors and service providers such as Shopify and payment processors.
How We Use Your Personal Information
- Providing Products and Services: Process payments, fulfill orders, manage accounts, arrange shipping.
- Marketing and Advertising: Tailor services and promotional communications.
- Security and Fraud Prevention: Detect and prevent fraudulent or malicious activity.
- Communicating with You: Customer support and service improvements.
Cookies
We use Cookies to enhance our Services. For more info, see Shopify Cookies Policy. You can manage cookies in your browser settings.
How We Disclose Personal Information
We may disclose your information to vendors, marketing partners, affiliates, and for legal obligations. Sensitive information is only disclosed with your consent.
Third Party Websites and Links
We are not responsible for the privacy or security of third-party sites. Please review their privacy policies when visiting external sites.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under 16.
Security and Retention of Your Information
No security measure is perfect. We retain your information only as long as necessary for legal or operational purposes.
Your Rights
Depending on your location, you may have rights including access, deletion, correction, portability, restriction of processing, withdrawal of consent, appeal, and managing communication preferences.
Complaints
If you have complaints, please contact us via the information below. You may also contact your local data protection authority if unsatisfied.
International Users
Your personal information may be processed outside your country. Transfers outside Europe rely on recognized mechanisms like Standard Contractual Clauses.
Contact
If you have questions or want to exercise your rights, contact us at:
Email: haircare@tangletame.com
Address: Amchit, Aamchit, 14010000, LB